CARL Software: User Club and Support Center

Sending new identifiers

If you have forgotten your access password, simply fill out this form. Caution: our security procedures are such that it is impossible for us to know your current password. Consequently, if you confirm this form, a new random password will be assigned to your account. The password will be sent to your e-mail address. You may then modify it in your personal space.

Forgotten password

Return to the connection screen

*** Important comment: your new password will be be sent to you from the e-mail address If you use anti-spam software, please make sure that you are indeed receiving e-mail coming from the domain ***